1. What is your MOQ?
Usually our MOQ is 1000pcs. But we accept lower quantity for your
trial order. Please feel free to inform us your plan for
purchasing, we will offer the price correspond to your qty. And we
hope your would increase your order qty after you check our product
quality and know our services.
2. How can I get a sample?
We usually provide customer existing stock sample with free
charge.a And if you need sample in your OEM color and print, we
will charge you some cost based the real cost happening, and the
charge is refundable when order is placed. We accept sample charge
by paypal payment.
We normally ask for freight collection for sample delivery. If you
have international courier account like Fefex, UPS, DHL and TNT, it
would be great. If you don’t have courier account available, we
could prepay the freight here and you just pay it to our paypal
account accordingly.
3. How long is the sample lead time?
For existing samples, it takes 2-3 days.
If you need sample with your own design, it takes 7 days normally.
4. How long is your production lead time?
It depends on product and order qty. Normally, it takes us 15 days
for an order with MOQ qty.
5. What format of the file do you need if I want to do my own
design?
For printing design, we need AI or PDF file for set up the
print-plate.
We will make mock-up photo to send you for print details approve
include color, size and position before real sample making.
6. How many colors are available?
We match color with Pantone Matching system. So you just send us
the pantone color code you need. We will match the color
accordingly. Or we will recommend you some popular colors to you.
7.Which kind of certificates do you have?
Our products quality meet with FDA, BPA FREE ,LFGB,EU food safe
grade and we already have certificates for some of our products
8 what is your payment term?
Normally we accept payment term as 30% deposit after order signed
and 70% balance against the copy of B/L. We also accept Paypal !
